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If you have a life-threatening condition or are experiencing a medical emergency, please call 911 or go to the nearest emergency department. What type of care does not work well for a Virtual Health visit? If you don’t have insurance, an Indigo Online chat visit is flat fee of $50 and a video visit is a flat fee of $250. Indigo Online Care can bill most insurance plans for chat or video visits. We accept all the same types of insurance that we do at our clinics. You can also review our troubleshooting documents for additional guidance.Ī telehealth visit at MultiCare visit costs the same as a visit at our in-person clinics. The rest of the process is as simple as clicking on a link. Wi-Fi or a wired connection is preferred over cellular/data. You only need a device with a camera and a microphone (Most modern mobile phones meet this requirement) and fast internet connection. The technology requirements for a telemedicine visit are very simple. Just call your local clinic to schedule your appointment, and we will talk you through the rest of the process. What if I’m not very comfortable with technology?

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We also recommend you download the M圜hart App if you will be connecting to your provider through a mobile device.

#Virtual visits how to

When you call to set up your appointment, our staff can give you detailed instructions on how to connect to your provider. To make an appointment, all you need is a phone. If your symptoms are life threatening, for example, you are having trouble breathing, please call 911 or visit the nearest emergency department.ĭo I need special technology to make an appointment?įor the virtual video visit itself, you will need a smart phone, tablet or a computer that has a camera and a microphone and fast internet connection. MultiCare can assess you through a video visit and help you determine next steps, arranging testing when needed. If your symptoms are not severe, you can schedule an appointment and be seen like you would for any condition.

Specialty care visits, including prenatal care, heart care, cancer care and pediatricsĬall your clinic to discuss your needs and learn if telehealth visits are an option for you.

Chronic disease management, such as asthma, blood pressure, diabetes and high cholesterol.

Annual wellness visits (existing patients only).

What kind of appointments can be done virtually?Īppointments that may work for telehealth visits include: MultiCare Virtual Health services gives you continuity of care with the ability to see the same doctors you would see at an in-person visit. You can talk to your provider from home or anywhere with an internet connection, without having to drive to the doctor’s office, or find child care, or even get out of your pajamas when you’re not feeling well. What are the benefits of a Telehealth visit?Ī major benefit for a telehealth visit is convenience.

Follow the instructions to connect with your provider at the time of your appointment.

Instructions to set up your virtual visit will be provided prior to your visit.

Follow the links above to schedule an appointment.

Any disruptions may require your provider or caregiver to discontinue the visit out of safety concerns and have your appointment rescheduled.

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Please ensure you are in a quiet location during your appointment free from all interruptions such as crowds, driving or any other physical activities which could distract you or the provider. The quality of care and your experience are top priorities for us. Chronic condition check-ins for high blood pressure or diabetes.Virtual visits are available with your primary care and specialty provider for certain conditions that do not require an in-person exam or testing, including follow-up care after a hospital, emergency department or urgent care visit.

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Insect bites and common skin infections.

Cold, flu and minor respiratory symptoms.

The most common minor health conditions that can usually be treated via virtual visits include: A wide variety of health concerns can be treated virtually from preventive care to managing uncomfortable symptoms.